Services

• A dedicated customer oriented testing laboratory : Our showroom features our main unwinding, slitting, spooling, ultrasonic cutting and sealing technologies for product
  trials and process feasibility. Our mission is to deliver the best
  in-house service and support, whilst efficiently and effectively
  demonstrating to you, our converting technology capabilities.
  Dedicated specialists are available to perform trials with different
  cutting technologies in order to propose you the best solution adapted to your
  specific product and need.
  Don’t hesitate to send us your products or to submit your request to
  our specialist.

• Strong manufacturers relationship : Our
  privileged relation with major player in textile, nonwoven or tire markets allows
  us to work together and develop specific solutions. Our engineering
  department works regularly in cooperation with our customer engineers
  to design adapted equipment to better fill your process needs. For instance, we have developed specific solutions such as :

• accurate cutting systems,
  for specific products or applications : razor blades for no cords cut
  in tire industry, combined hot sealing and crush cutting for vertical
  blinds fabrics, ...
• precise and quality rewinder
  for larger or narrower finished bobbins : Precise centre surface
  technology for larger diameter on extended web width, traverse winding
  of jumbo spools for nonwovens used for hygiene application, ...
• mechanical structure, for ultrasonic cutting implementation on off-line machine

Great customer service :
Our sales team is composed with market specialists, with specific
knowledge of various business sectors, to ensure the most appropriate
answer to each customers' specific need : Quotation, Sales
administration, Order follow-up, Logistics, ...
Our after-sales department is dedicated to Customer Services :

• Start up and commissioning of equipment worldwide. Our engineers ensure start-up for an optimum production of our equipment
• Training
  of customer’s operators. Our service proposes training of your
  operators to optimize your Spoolex's machine use and increase your
  productivity
• Spare-parts, retrofit, repairs and equipment performances evaluation to maintain and keep your investment up-to-date